OKZ Baji Privacy Policy — Your data is our responsibility

Okz only collects information that is necessary to run its services properly. We believe data minimisation is the best approach. Below are the three categories of information okz may collect:

Okz collects data in several ways — always with member consent and full transparency. The three main methods are outlined below:

• Direct Information: Information you provide at registration — your name, mobile number, date of birth, and identity document details for KYC verification.
• Transaction Data: Transaction records are automatically generated whenever you make a deposit, withdrawal, or bonus claim. These records are essential for financial security and dispute resolution.
• Technical information: When you use the okz website or app, information such as your IP address, device type, browser version, and session data is collected automatically. This is used for security and to improve your experience.
• Support Contact: When you contact us via Live Chat or email, a record of that conversation is kept so we can serve you better in the future.
• Via Cookies: This website uses cookies — see the Cookies section for full details.

Okz uses the information it collects solely for specific, legitimate purposes. Each purpose is outlined below:

• Account management: Your information is used to create, verify, and maintain your account.
• Payment Processing: Financial data is used to process deposits and withdrawals and to prevent fraud.
• Customer support: Our support team uses the necessary information to resolve issues and provide you with a better experience.
• Security & Fraud Prevention: To detect multiple accounts, identify bot activity, and monitor suspicious behavior.
• Personalized experience: Showing you relevant promotions and bonus offers based on your preferences — but only with your consent.
• Legal obligations: To meet regulatory requirements, such as compliance with Anti-Money Laundering (AML) rules.
• Service Improvement: Data is used analytically to improve website and app performance and enhance the overall user experience.

Okz does not sell your information to advertisers or data brokers. However, certain information may be shared where necessary to operate the service — and the reason for each case is explained below:

• Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions. These providers operate under their own privacy policies.
• Identity Verification Services: Trusted third-party verification services may be used to complete the KYC process.
• Technology Partners: Cloud hosting and server providers may have limited access to data in order to operate the app and website — strictly for service delivery purposes.
• Legal Obligations: Information may be disclosed as part of a court order, regulatory investigation, or legal process.
• Fraud prevention: In cases of cybercrime or financial fraud, data may be shared with the relevant authorities.

Okz takes both technical and administrative measures to protect your information. Security is an ongoing investment for us, not a one-time fix.

• SSL/TLS Encryption: All data transmission takes place over encrypted channels, following bank-level security standards.
• Access Control: Only authorized personnel may access member data, and a log is kept of every access.
• Firewall & intrusion detection: Unauthorized access attempts are automatically detected and blocked.
• Regular Security Audits: okz's systems are regularly reviewed by independent third-party security experts.
• Data Retention Period: Even after account closure, certain data may be retained for up to 5 years due to legal obligations.
• Data breach response: If a security incident occurs that could put your information at risk, okz will notify you in a timely manner in accordance with applicable law.

Cookies are small data files stored in your browser that help websites remember your preferences and enhance your experience. okz uses four types of cookies:

You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may prevent you from logging into your account.

As an okz member, you have certain fundamental rights over your information. These are not just policies on paper — you can exercise these rights at any time.

Okz may update this privacy policy when necessary. Members will be notified before any major changes take effect.

• For significant changes, a notification will be sent via SMS or email to your registered mobile number.
• The date of the most recent update will always be displayed at the top of this page.
• Continuing to use okz after any changes take effect will be considered acceptance of the updated Privacy Policy.
• If you object to the updated policy, you may contact support to request account closure.
• This policy is available in both Bengali and English — in the event of any conflict, the English version shall prevail.

If you have questions about this privacy policy support@okz-baji.comto reach us. Our support team responds in Bengali. For more details, Terms & Conditions You can also view the page.